Frequently Asked Questions - Compusports Media Exchange

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Frequently Asked Questions

Buying from the CompuSports Media Exhange

What if I change computers or my hard drive crashes? Can I download what a purchased a second time.

Your confirmation email includes information that will enable you to redownload the media that you purchased at a future date.

Authors
	1. What can an Author do with an Author account? 2. How much do Authors and Publishers receive? 3. How do I get set up as an author or publisher? I have something I would like to distribute through the CompuSports Media Exchange, but I am not a technology wiz? 4. How does an author or publisher know when one of their products is sold ? 5. When and how do authors and publishers get paid?
Buying from the CompuSports Media Exhange
	1. What rights and restrictions do I have when I purchase an electronic book from the CompuSports Media Exchange? 2. What happens if I lose a book that I download? 3. When will I receive a rebate for purchasing a qualifying product on the CompuSports Media Exchange? 4. Why would I want an eBook if I can buy the actual book? 5. Can I get an e-Book or software on a CD? 6. What if I change computers or my hard drive crashes? Can I download what a purchased a second time. 7. How can I get a demonstration version of the software you sell, and why should I do this?
Downloading your eBook or Software
	1. How do I download after paying for the items I purchase. 2. How long does it take for an eBook to download? 3. What if I have trouble downloading, will you help me?
General
	1. What is the advantage of electronic books, articles and other forms of media over the traditional printed versions. 2. Why would I want an eBook if I can buy the actual book? 3. Can I get an e-Book or software on a CD? 4. I downloaded the eBook, but now I can't find it on my computer.
How do I find what I am looking for?
	1. How do I find an e-Book or Software Application that is not showing under Featured Releases on the main page?
Publishers
	1. What can I do with my publisher account? 2. How much do Authors and Publishers receive? 3. How do I get set up as an author or publisher? I have something I would like to distribute through the CompuSports Media Exchange, but I am not a technology wiz? 4. How does an author or publisher know when one of their products is sold ? 5. When and how do authors and publishers get paid?
Software
	1. What user manuals and documentation are included with software downloaded from the CompuSports Media Exchange? 2. How will I receive a serial number for the program(s) that I download? 3. How can I get a demonstration version of the software you sell, and why should I do this?